Such an awesome and customized theme, simply loved it. you can check out my website - https://archvizpostproduction.com
and cheery on top is when you get great customer support. the support team is very helpful & knowledgeable
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to our team and we appreciate it :)
Kind regards
The support team at ThemesCamp is absolutely incredible! They go above and beyond to help, not only fixing issues but also explaining everything step by step so you can understand and solve things on your own in the future.
Their patience, professionalism, and dedication are unmatched. Every problem I had was resolved quickly, and they even provided screenshots and clear instructions to guide me through the process.
If you're looking for a theme with top-tier support, this is the one! Thank you so much for your outstanding service – truly one of the best support experiences I’ve ever had!
Highly recommended!
Author response
Thank you for your valuable feedback on our Hubfolio theme!
We pride ourselves on providing support that goes beyond fixing issues, we want to empower you with knowledge for the future.
Your mention of our patience and professionalism means everything to us. We're committed to maintaining this level of service for all our customers.
We appreciate your recommendation and are grateful you chose ThemesCamp.
If you need anything else, we're here to help!
The ThemesCamp Team
The template I purchased is full of bugs and cannot be edited in Elementor. I already submitted a request for support, but no one has responded. This has been a complete waste of time and money.
Author response
No support ticket received to be responded ( capture: https://prnt.sc/OWpIFbtPOMHO ).
Please open a support ticket at https://themescamp.ticksy.com to help you or if still unsatisfied you FULL REFUND here: https://themeforest.net/refund_requests/new.
Thanks
Amazing Theme with Amazing Support. Love it
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to our team and we appreciate it :)
Kind regards
Ty
Author response
You are welcome!
They respond quickly and accurately to any questions posed with helpful insight!
Author response
Thank you so much for your fantastic feedback!
We're thrilled to hear you’re enjoying the theme's support.
Happy building, and thanks again for choosing Hubfolio theme!
The website template is incredibly flexible and easy to customize to meet our needs. Making adjustments was seamless and saved us a lot of time. I also want to highlight the responsive support team – they’re always ready to help and quickly resolve any issues.
Excellent service and a user-friendly solution for website creation!
Author response
Thank you so much for your kind words! We're thrilled to hear that you found Hubfolio flexible and easy to customize for your needs. Saving time and providing a seamless experience are exactly what we strive for.
Your kind words about our support team are especially heartwarming. We pride ourselves on being responsive and reliable, always ready to go the extra mile to assist our users. It’s great to hear that we could be there for you whenever you needed help.
We’re honored that Hubfolio was part of your website creation journey, and we look forward to seeing your amazing work!
Poor documentation. Poor Customer service (they don't know how to open emails even)
VERY buggy. I spent the whole day to change the logo because when you change it, the code breaks and it only displays the site's text. Whole day hacking and debugging the code because it doesn't work once you change the site's default logo from Hubfolio on one of their home demos.
Needless to say, there are other things that don't work, like for example, their footer social icons (They won't change nor turn off)
One of the most horrible experiences so far. DO NOT buy this theme.
Author response
Hello!
Please open a support ticket at https://themescamp.ticksy.com to help you or if still unsatisfied you FULL REFUND here: https://themeforest.net/refund_requests/new.
Thanks
Great Template, super Customer support
Author response
Thank you so much for your fantastic feedback!
We're thrilled to hear you’re enjoying the theme's design, and support.
Happy building, and thanks again for choosing Hubfolio theme!
Excellent support! They provide solutions as quickly as possible. Highly recommended!
Author response
Thank you so much for your fantastic feedback!
We're thrilled to hear you’re enjoying the theme's support.
Happy building, and thanks again for choosing Hubfolio theme!
I purchased their theme for my agency website, and I am very impressed. I love their demo templates, and the customer support is fast and efficient. They helped me resolve multiple issues. Their team is very active and quick to respond.
Author response
Thank you so much for your fantastic feedback!
We're thrilled to hear you’re enjoying the theme's design, and support.
Happy building, and thanks again for choosing Hubfolio theme!
Not easy to use and not very adjustable.
Author response
Hello!
Please open a support ticket at https://themescamp.ticksy.com to help you or if still unsatisfied you FULL REFUND here: https://themeforest.net/refund_requests/new.
Thanks
Super quick and super helpful
Author response
Thank you very much for your Awesome feedback and review!
It really means a lot to our team and we appreciate it :)
Kind regards
This Theme is almost Perfect. Everything, design, flexibility, options ...
Great Work.
Author response
Thank you so much for your fantastic feedback!
We're thrilled to hear you’re enjoying the theme's design, flexibility, and options.
Happy building, and thanks again for choosing Hubfolio theme!
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