Reviews for Newspaper - News & WooCommerce WordPress Theme

Reviews for Newspaper - News & WooCommerce WordPress Theme

By
Cart 149,818 sales
Recently Updated
Well Documented

7,869 Reviews

for Customer Support

No way to change domain and assign new domain. Why I can't change it? I want to use it a new domain but no option to change it.

for Flexibility

very good wordpress theme, with easy customizability and fflexibility to convert or adapt to any kind of theme requirement in terms of design.

for Code Quality

Not helpful. Can't use code until next month. I have purchased 4 codes, none is working.

Author response

Hi,

To clarify, a license key becomes assigned to the first two websites where you use it. Then there will be a time delay before the key can be reassigned to other websites. This system is meant to prevent license abuse. If you used each key on two websites, and you are not using the theme on them anymore, then please send us an email at contact@tagdiv.com so we can check the keys and the websites and reassign the key manually to the websites you want. This way you won't have to wait for the time delay to pass. Let us know.

Regards, Simion C.

for Documentation Quality

There's no fucking license after purchasing bunch of dumbasses

Author response

Hi,

After purchasing the theme, the license is provided into your account by Envato https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code Maybe it just takes a bit more time before the product will appear in your downloads section. But unfortunately there's nothing we can do about that. You are reviewing the theme for something that is out of our control unfortunately. Please contact Envato in case the theme does not appear in your downloads panel. And if there's something that we can help with concerning using the theme, please let us know.

Regards, Simion C.

Bugs and over 2 months without any support

Author response

Hi,

Please let us know about the issues you are having with the theme. We fixed a few bugs in the latest theme update and a subsequent composer update. But please contact us if there are issues on your website, so we can check as well and investigate. I see no recent or unanswered support requests from you, either by email or via the support forum. Please contact us so we can help.

Regards, Simion C.

They removed the page editor for unregistered sites, preventing it from being used, so if you want to use the theme on a subdomain for example you won't be able to, forcing you to buy another license.

Author response

Hi,

To clarify, using the theme fully, including the composer, requires having a license key and having it assigned to the website. This is normal and it's not a problem if the theme is used according to the license terms. The license terms clearly specify that a key is for a single website. A testing/staging website permitted if needed, and the key can be assigned there as well. But if you would like to use the theme on multiple main websites, it will require multiple keys, which is also normal. It's certainly not a matter of forcing our users to buy licenses, everyone can buy licenses according to how many websites they want to build with the theme. So for example a single key will not be enough for 6 websites, each website should use its own key.

Regards, Simion C.

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