12076 comments found.
Why won’t I just upload that damn screenshot so I can more realistically describe the severity of the glitch?
Hello,
Sorry for the inconvenience and thank you very much for your review. We have restored your account and answered your topics. Let me know if you still have any questions.
Kind Regards
hello, Is your website having problems? Why can’t I receive an email when I log in to my email to reset my password?
Hello,
We have restored your account and answered your topics. Let me know if you still have any questions.
Kind Regards
Unable to provide feedback, no one will process it after feedback is provided 1. I cannot log in to your site（https://xtemos.com/） and I never receive the email to reset my password 2. No one responded to my email
Is anyone here? Why don’t you reply when it comes to actually solving the problem?
Hello,
Sorry for the inconvenience. We have restored your account and answered your topics. Let me know if you still have any questions.
Kind Regards
There are also two large calling modules below the home page categories. I don’t know which framework they are calling. I can’t set them up when I click on the settings. They don’t work at all. The user experience is really terrible. Is there anyone who can come out and solve this problem?
Hello,
Our support team is ready to help. But if you are not satisfied with our theme, you can request a refund here https://themeforest.net/refund_requests/new
Kind Regards
I hope to solve my problem. Ok？Refunds cannot solve the problem I encountered, nor can they solve the same problem encountered by subsequent users who purchased the theme.
Sure, we are here to help you. Please create a topic on our support forum with all the details so we can check and help you.
Is anyone there? Why is no one responding to my question after I replied?
I can’t even find where to set the top button on the website. Is the tutorial document just for show? How dare they charge such a high price for such a perfunctory thing?Excellent products reduce the difficulty for users, not create difficulties for users. Not everyone is as professional as you. If that were the case, there would be no need to buy your broken template.
Newsletter，Contact Us，FAQs，Language，，Country
Hello,
Could you please send us a screenshot of what button you are talking about? It would be better if you can create a topic on our support forum with all the details.
Kind Regards
In the forum you mentioned, I reset my password, but why can’t I receive emails? Can you help me check what the problem is?
Maybe you are using a wrong email, please send us your email and purchase code so we can restore your account. Use the contact form on our profile page here https://themeforest.net/user/xtemos
I’ve send this email through this link,Please check.
Hello,
We are sorry that you have difficulties with that. If you want, you can create a topic on our support forum and describe which step you had problems with so our specialists can help you.
Kind Regards
Yes, I have sorted out the questions and prepared to post them. I hope to get your detailed answers.
Sure, waiting for your support request.
Is anyone there? Why is no one responding to my question after I replied?
Hi,
We are currently using your theme for a client and really enjoying the new features. I do however have a request on the waitlist feature, and hoping it could either be in an update or that you have a function available for us to apply the following.
The waitlist will be available for out-of-stock products which is the obvious setting, however, I would like this to be available for products that are also marked as out of stock and allow on back order and notify customers. Is this something you can provide in an update or function?
Many thanks
Hello,
Thank you for using our theme and contacting us. We invite you to share and discuss your ideas on our feature requests page here https://woodmart.canny.io/feature-requests
Kind Regards
Thank you for reply, I have requested a feature on the link provided above. I was ideally hoping for a function to hook in to allow products on back order to allow waitlist, but here is hoping the feature request will be looked at. Many Thanks
Thank you very much! We will review this feature request.
which b2b plugins does your theme support?
Hello,
Thank you for your question. We didn’t test our theme with concrete b2b plugins. But it should work without any problems with popular ones. If you face any issues, you can contact us and we will help you.
Kind Regards
Hi! Great Theme!!
Is it possible to use the home page of the fashion-colored demo, with the internal product page of the fashion-minimalism demo?
Thanks!!
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
Of course, you can configure the single product page in Theme Settings to look like on any of the available websites. If you have any difficulties, you can contact our support for help here https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Ok, thanks!!
And to configure the page is simple? I can do it with elementor, or is it more complex, via code?
You can configure it with our Theme Settings. If you need more advanced control over the page structure and style you can use page builder with our custom layouts. https://xtemos.com/docs-topic/single-product-page-builder/
Hello. We wanna purchase your theme in a multi vendor project. How you will style the vendors list view and how you will style the product of an vendor if we install woodmart and wcfm please? WCFM support say: this is reflected by your theme… But we do not see any demo of an store view or product from a vendor made by WCFM. Please send us some demo links. BR, Tommy.
Hello,
Our theme is fully compatible with WCFM. You can create a staging environment with our theme and WCFM to see how it works. Unfortunately, we don’t have a live demo for this.
Kind Regards
Hello,
but we do not have an valid license which are not used. My question is: Do you have a widget for wcfm store list and do you have widgets for wcfm? WCFM support say your theme shoud have this to support us fully. In your elementor widgets we can not see any element for wcfm.
Hello,
You can install our theme for testing purposes without extra license and see how it works with this plugin. WoodMart doesn’t provide any extra widgets for WCFM.
Kind Regards
Hey, I have a pre-purchase question, I am about to start a website with a large amount of products, I need the client to be able to filter them based on custom values I’ll input in the products, like frequency, or channels, can your theme do that?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
You can create custom attributes for the products on your website and add filters for these attributes on your shop page.
Kind Regards
I am really interested in this theme.
But there are so many features missing, even though this is a very old theme.
Like if you watch the parent theme Elessi, You may think why I am talking about another theme here… You know I have bought at least 50+ themes on here. I have not bought Elessi either.
I just love your theme and want to buy only this one. Can you please refer to this issue and the screenshots— And consider implementing them in a future update?
Screenshots: > https://prnt.sc/NzPGLvG0Dygl > https://prnt.sc/KkvpzbtpBPhu
> If the answer is yes, then I am going to buy the theme right away.
> These are the features that are missing:
> Exit Intent Popup
> Bulk Savings (like Buy 1, Buy 2, Buy 3)
> Fake Sale Popup – Instantly see what people are doing on your site in real-time
> Sold Counter
> Buy More, Save More
> Photo / Video Review
> Ask a Question – Floating Button Option or Form
> Mobile App Simulation is Very Bad
> “You May Be Interested In” option on Cart
> Very, very limited amount of swatches
> Shop Page layout is very limited
Hi,
Thank you for your message and for using our WoodMart theme. We’re delighted to assist you and ensure you have the best experience possible.
Currently, some of these features are not available in WoodMart. But we are always working on improving and boosting our theme. We will consider your feedback as a feature request for our updates.
Kind Regards
On how many websites will the license work?
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Hi presale question here. I look into youtube and just got blocksy pro and stackable pro for gutenberg builder. This theme will work with them for personalization? I just got them yesterday and im having tons of problems. With blocksy. I just want to know what I need to get to personalized woodmart theme, that way i will know what i need to get and what to ask a refund. Sorry for my bad english. Thanks !
Also im reading the new updates for gutemberg. About checkouts. Im from Mexico. I will.be able to add some checkouts from my country such as mercado pago or clip? Thanks !
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Our theme is compatible with Stackable but you don’t need to use it since you can built everything using our theme and our blocks for Gutenberg.
Yes, you can find a lot of payment extenensions for different countries for WooCommerce that our theme is compatible with.
Kind Regards
Hi
I am on fourth of your theme woodmart as it is good looking in many ways, however some of the details are poorly designed, such as the blog grid, I am not able to find how I can control the featured image size of the blog grid and it looks so ugly. Where can this be controlled so that it stays the same through out the grid, now it is looking like a nightmare on my site and I can’t start marketing with things looking this way and now I have become handicapped so I do not want to waste my time resizing images.
Maria
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Sorry this is an issue which is really a pre purchase important to know, so I will not use the support forum and you should have been able to reply to this here as I am considering if I should purchase more of your theme or not. I have also tried changing the size through css and am not able to figure out what class to use. A simple answer to what class and or where this can be done in the theme settings would be sufficient as I never allow anyone to touch my code due to extremely bad experience on that every single time I have done that. People tend to make a mess.
All font sizes and fonts can be controlled via Theme Settings -> Typography. If you have any difficulties with that, our team is ready to help.
Did you read my initial question. I did not ask a single thing about fonts. Read all over again and now you understand why I do not allow anyone to touch code on my site as this is not ok. You answer out of the blue to something I did not even ask about.
Sorry, my mistake. You are asking about image size and I thought that you have problems with font sizes and are looking for CSS classes. But still, it is not quite clear what problem with images you have. Maybe you can send me a screenshot so I can help you? As for image sizes, they are usually set in WordPress -> Settings -> Media. But they may be affected by other settings so I need to understand exactly how they look on your website and what you are going to change.
First of all—fantastic work on the theme! It really stands out.
I do have a couple of questions about the Extra Menu List Elementor widget:
Dynamic Links Is there any way to supply menu links dynamically instead of hard-coding them? I don’t see an option to bind the link URL via a dynamic tag or ACF field.
Auto-Listing Subcategories For large WooCommerce catalogs, it would be incredibly helpful if we could select a parent category and have all of its child categories populate the menu automatically—perfect for building mega-menus. Is there a workaround or custom hook that would enable this behavior?
Thanks in advance for any guidance you can offer!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi ! How many products can I upload with it?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
You can upload as many products as you need. Our theme doesn’t have any limitations.
Kind Regards
Hello, how can I receive support on a specific topic? Do I log a support ticket somewhere? On your website, I only see option to create a Forum topic. Please, advice.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, why are all categories displayed on the left side of the Category page? I only want the relevant category to appear, thank you.
https://abataytest.xyz/kategori/av-tufekleri/Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi there,
is it compatible with WP 6.8?
Thanks.
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Yes, our theme is fully compatible with the latest version of WordPress.
Kind Regards
