6477 comments found.
Hello Friends.
We wanna purchase your theme again for a multi vendor project. How you will style the vendors list view and how you will style the product of an vendor if we install xstore and wcfm please? WCFM adding a lot of details to a detail page and also the vendors list view (all stores in marketplace) have some special elements and function.
WCFM support say: this is reflected by your theme… But we do not see any demo of an store view or product made by wcfm or dokan in your demo. Please send us some demo links about multi vendor elements and page type, so we can check it with our client before purchase your theme.
Thank you and all the best.
Here we found now your demo for wcfm: https://xstore.8theme.com/demos/2/wcfm-marketplace/store/organic-planet-store/ But this demo looking outdated and not very stylish like your other demos. Its possible to use all other demos from your theme with wcfm and will still have all wcfm elements and functions in theme? Or we shoud use always the organic theme (demo2)?
Hey, I have a pre-purchase question, I am about to start a website with a large amount of products, I need the client to be able to filter them based on custom values I’ll input in the products, like frequency, or channels, can your theme do that?
Hello, Lear_p,
Thank you for your interest in our theme!
Yes, our theme supports advanced product filtering options. You can create custom product attributes such as frequency, channels, or any other specifications relevant to your products. These attributes can then be used as filters on your shop and category pages, allowing your customers to easily find products based on the criteria you define.
https://gyazo.com/fb457c7d0f1efbe7bb31ecfcf1e95180If you require more advanced filtering functionality, we also recommend using compatible filter plugins that integrate seamlessly with our theme to enhance the user experience.
We have a 7-day money-back guarantee, so you can take a test drive of the XStore theme.
Warm Regards,
The 8Theme Team
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That’s perfect! If I need assistance in figuring out how to insert attributes, can you support?
Additionally, what do you mean by “advanced filtering functionality”? what is not supported natively?
Oh and one more question! Will the custom attributed show up in the comparison table as well?
Hello, Lear_p,
To add attributes to your products, please navigate to Dashboard > Products > Attributes. This is a default functionality of the WooCommerce plugin. You can find more information in the official documentation here: https://woocommerce.com/document/managing-product-taxonomies/#product-attributes
Our theme extends this functionality. For example, you can refer to the following video for a demonstration: https://youtu.be/LgzC4iK-j6A?feature=shared
If, after exploring the available options, you find that they do not meet your needs, you may consider using a third-party plugin or request a refund within the trial period.
Regarding the product comparison feature, please see the following example: https://prnt.sc/EKBkJXZfwRvT
Warm Regards,
The 8Theme Team
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Please, how can ’’out of stock’’ product be made available for purchase/checkout?
Hello, Edimulo,
By default, WooCommerce disables purchasing when a product is out of stock. But you can override this in a few ways.
Here are your main options:
1. Enable “Allow Backorders” in Product Settings
WooCommerce has a built-in option for this:
- Go to Products > All Products in your WordPress dashboard.
- Edit the product you want.
- Scroll to the Product data section.
- Click the Inventory tab.
-Find “Allow backorders?” — choose one:
Allow — Customers can order, no warning.
Allow, but notify customer — Customers can order, but will see a notice like “Available on backorder”.
- Save the product.
2. Set Globally for Multiple Products
If you want to allow backorders for many products:
- Go to Products > All Products.
- Select multiple products (checkboxes).
- Bulk Actions > Edit.
- Set Allow Backorders to “Allow” or “Allow, but notify”.
- Update.
3. Use Code (Programmatically Allow Purchase of Out-of-Stock Products).
We hope this information is helpful.
Warm Regards,
The 8Theme Team
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My theme and site is up to date, but the Pro Elements breaks plugin pagination on /product-category/ pages when it’s active. But I mean its neccessary for all the footers and a lot of styling? since the theme update there is also a random white block over the shop sidebar.
Hello, Annabellecloete,
Thank you for reaching out to us.
As our clients have not reported the issues you mentioned, your request will need to be reviewed on an individual basis.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello!
I really like your theme and would love to use it for a wig shop project. However, before purchasing, I need to confirm whether the following functionality can be implemented with your theme:
Is it possible to set up filtering of product variations on the product page by group? For example, if a wig is available in several shades from different color categories, it’s important that the user can first filter by the main color group (e.g., brunettes, blondes, reds, etc.), and then select a specific shade from the available variations.
It is also essential that the product variations are displayed as photo thumbnails, not just text or color.
Please see this animated screenshot showing how this feature is implemented on the client’s old website: https://app.screencast.com/1X4tITcowWOiK
I would really appreciate it if you could let me know whether this is possible with your theme and, if so, how it can be configured.
Hello, RudyMore,
Thank you for your interest in XStore!
While the functionality of our theme—specifically the Variation Swatches feature—does allow for displaying photo thumbnails for product variations, it does not support grouping in the manner shown in your video by default.
To achieve the desired result, you would need to implement additional code customization (which may require hiring a developer, https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/), or consider replacing our Variation Swatches with a third-party plugin that offers the functionality you are looking for.
We hope this information is helpful.
Warm Regards,
The 8Theme Team
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Thanks for the answer.
Hello, Is there any plan to convert the old Elementor grid-based demo website to a Flexbox format?
Hello,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Flexbox Container was not activated while creating some of our demos. Don’t worry, Elementor released an option to convert sections to a new flexbox container with just one click. Head up to section settings and you can find the Convert button https://prnt.sc/7gxSk7YuThms in Layout in Elementor Panel. Once you click on this button, a copy of the container containing widgets will be created underneath the section. Also, you can find the same settings in Page Settings that will help you to convert all sections on the page to Elementor Flexbox Containers.
Thank you for your notice and recommendations.
Warm Regards,
The 8Theme Team
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hi
i got this error “Unsupported CSS Property: visibility ” in pagespeed.web.dev
Can you help me about this?
thanks
Hello,
Thank you for reaching out to us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and the URL of your site. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello friends. 
Is any new theme planed for next theme update?
Thomas.
Hi Thomas,
Yes, we’re actually working on a new demo right now! It will be part of our next updates.
Kind regards,
The 8Theme Team
How can I connect this theme in my https://chick-fil-a-menu.pro/ website, please guide.
Hello, Kaj30771,
Thank you for getting in touch with us.
Please check this discussion on our support forum – https://www.8theme.com/topic/how-to-install-the-theme-in-live-site-wihout-importing-dummy-content/#post-440229
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Warm Regards,
The 8Theme Team
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Hello,
You’ve incorporated a lot into your theme. What about web accessibility?
That will be mandatory for many across Europe starting in June.
regards
Hello PJone,
Thank you for contacting us and for using XStore.
We are currently working on this, and it will be included in one of the upcoming updates.
Warm Regards,
The 8Theme Team
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thank you …
Hello,
You’re welcome!
Warm Regards,
The 8Theme Team
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any chance you guys could create easy digital downloads version of this theme?
Thank you so much for your suggestion! We truly appreciate your feedback and interest in seeing an Easy Digital Downloads version of our theme. It’s a great idea, and we’ve noted it as a feature request for future consideration. Stay tuned for updates!
Good morning, I cannot see these two layouts. I have to show them to a customer, but they won’t go! Can you solve it or give me two alternative links to show how they look?
Here are the links: https://xstore.8theme.com/elementor3/purely-handmade/ https://xstore.8theme.com/elementor3/plants-store/URGENT THANKS Mirko
Hello, Gestionedigimatica,
Thank you for getting in touch with us.
Please check the mentioned demo version now. The issue has been resolved.
Warm Regards,
The 8Theme Team
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Hi am facing more issues with my theme, and I need the Author Team to help me as soon as possible. Thanks : remoteteam80@gmail.com
Hello, Remoteteam80,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We are awaiting your response on the support forum.
Warm Regards,
The 8Theme Team
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Hi, I am planning to buy theme. Please tell if it has two features -
1. I want to add text content in the shop page after the products are displayed. 2. On the single product page, can I add custom field such as text box, radio button, file upload etc. and also change pricing based on the input data. Similar to – https://woocommerce.com/products/ultimate-custom-product-fields/
Hello,
Thank you for your interest in our theme.
1. Yes, it is possible, and our support team will be happy to assist you. Please feel free to reach out to us via our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/
2. By default, this functionality is not included in the theme. Therefore, you will need to use a third-party plugin, such as the one you referenced in your message.
Warm Regards,
The 8Theme Team
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i am planning to purchase your theme but
when i was exploring your demo i suggest you to change the name fake live views & fake sale name
it addes a red flag to website if someone is planning to purchase and. have this much sense they will inspect and check if the counter we are showing is actual or fake
instead of it saying sales-booster-fake-sale-popup-products
it should say sales-booster-sale-popup-products
just remove word fake from code
view-source:https://xstore.8theme.com/elementor3/electronic-mega-market/product/apple-iphone-15-pro-max-256gb/
Hi, digidopt,
Thank you for your insightful feedback regarding the naming conventions used in our theme’s demo content, specifically the terms “fake live views” and “fake sale.” We understand your concerns about the potential implications these terms might have for prospective customers who inspect the website’s code.
The labels “fake live views” and “fake sale” are utilized internally to denote placeholder content intended for demonstration purposes only. These labels are not visible to end-users and are meant to showcase the potential functionalities of the theme. However, we recognize that the presence of such terminology in the code can raise concerns for developers and site administrators who review the source code.
To address this, we will update our demo content to use more neutral and professional terminology, such as “live views” and “sale popup,” in our upcoming theme updates. This change aims to prevent any potential red flags and ensure that the demo content aligns with the professional standards we uphold.
We appreciate your attention to detail and your commitment to improving the quality of our theme. Your feedback is invaluable in helping us enhance our products and provide the best possible experience for our users.
If you have any further suggestions or questions, please feel free to reach out.
Kind Regards,
The 8Theme Team
also with demo please change it completely in the source code fake should not be visible when customer purchase your theme and they make it live it should also not be visible to their website as well
Thank you
We plan to include this update in our upcoming patch scheduled for release on Monday.
Thank you
Hello,
I noticed that for the new Electronic Mega Market demo, if I use AdBlock, the site no longer looks the same and elements are missing from it. How can I fix this without having to disable AdBlock?
Best regards!
Hello BUZONNECT,
Thank you for your interest in our theme!
AdBlock works by filtering out elements that match certain patterns—typically things that look like ads, trackers, or anything with keywords like ad, banner, sponsor, etc. Sometimes, legitimate elements on a site get blocked by mistake, especially if the class names, IDs, or file names include those keywords.
At the moment, we recommend temporarily disabling AdBlock in order to view the demos, as this is the quickest solution.
Warm Regards,
The 8Theme Team
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Hello,
Ok, I understand, but what if there is a visitor who has adblock? As an admin, can’t I somehow solve this so that that visitor’s elements aren’t blocked?
Best regards!
Thank you for your message!
Yes, we understand your concern about visitors using ad blockers. Unfortunately, some ad blockers may hide or block certain elements — especially if they detect keywords like “ad”, “promo”, or “tracking” in class names, scripts, or URLs.
However, the good news is that you have full control over your site — you can easily customize the page and elements as needed to avoid triggering ad blockers.
We recommend: Avoiding keywords like ad, banner, or tracking in your HTML classes or IDs. Renaming buttons or sections if needed (e.g., promo-box → offer-box).
If you’re using any tracking scripts, make sure they are integrated in a way that won’t be blocked (server-side tracking is a good option).
Kind Regards, The 8Theme Team
How can I define whether a specific product has the quantity discount option or even how can I define this only for specific categories?
I also need to know if it is possible to add variations to the products without affecting the price, i.e. the color changes for example or any other attribute but the price remains the same?
Hello Inforlaser,
Thank you for reaching out to us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Fantastic theme, has many options to configure a high -range products store, but I would like to add more widgets for the option of brands, how do they only have one widget for brands? Why don’t they create several widgets for brands, like a Grid with several styles? The issue would be complete and saved users to be buying third -party plugins
Hello, Mibarcodepapel,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Our team is constantly working on maintaining the stable performance of the theme and making improvements. If you have any ideas or feel that a certain setting or functionality is missing, we would be happy to hear about it. We strongly encourage you to share your suggestions and new feature requests on our Taskboard at https://www.8theme.com/taskboard/ . If your ideas receive enough support from other customers, our development team will carefully assess the possibility of incorporating them into a future update. Please describe your request in as much detail as possible and use screenshots for clarity.
Warm Regards,
The 8Theme Team
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Hello, presales Q: I am looking to build a one-product store, (I don´t want shopify), thing is, i do want the bottom menu that is common nowadays, specifically on mobile, you know, that sticky menu where visitor can access really quickly to buy, whatsapp and so on, without having to click and navigate in any menu list. (I have a license from a theme that have this function, but i love one Xstore template that i want to use in this project) Do you have it?
Hello, Yellowmla,
Thank you for your interest in our theme!
Please check the mobile panel on his demo using a mobile device: https://xstore.8theme.com/elementor/
We have a 7-day money-back guarantee, so you can take a test drive of the XStore theme.
Warm Regards,
The 8Theme Team
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does the new AI functionality also work in Elementor page, Bakery page or classic page? (i see the demo is gutenberg) Thanks!
Hello Nooyen,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We kindly recommend that you review the documentation for the mentioned plugins, such as https://elementor.com/help/start-elementor-ai/, as there are no limitations on our theme’s side.
Warm Regards,
The 8Theme Team
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