13364 comments found.
I had purchased Eduma theme few years back and after activating it through purchase code it was working fine but now after migrating it from AWS to Hostinger Slider Revolution stopped working. And now its not accepting my license key.
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Hello dear Thimpress support team pre-sale question: I want to create a project that only provides video courses. Can we disable other course types? Thanks Regards
Hi murohuso,
Yes, you can absolutely create courses that only include video content. LearnPress allows you to create lessons and add videos to each lesson—just like in this example:
https://eduma.thimpress.com/demo-main/course/introduction-learnpress-lms-plugin/lessons/how-to-use-learnpress/You can choose to include only video lessons and disable other types of content if you don’t need them.
Best regards, ThimPress Team
Is there support for recaptcha or another captcha to prevent spam in the user registrations??
Hi,
You can refer to the article https://thimpress.com/how-to-prevent-spam-comments-and-bot-registrations-in-wordpress/
Thanks.
Hi! Great Theme!!
1-Can i configure to the user enter with another information instead of the email in the login? Like a number and password, intead of email and password.
2- Can i configure for the first time the user log in to ask for him to redife the password?
thanks!!!
Just correcting the second question:
2- Can i configure for the first time the user log in to ask for him to redefine the password?
Hi,
Now you can disable auto login so when user register they need to enter their personal email, after confirming email they will create a password. Please go to Appearance => customize => general => additional features => edit https://prnt.sc/tzt-32XhfPEd. Please check again.
Thanks.
Hello I’ve opened a ticket in support for problems with the theme, in particular the curriculum which doesn’t appear and other elements. I’ve been writing for 14 hours and I still haven’t had a reply.
Hi,
We have responded to you on the forum, please check again.
Thanks.
We have given up on the “ticket” system since questions go unanswered for weeks until we post here then someone responds. Warning folks…once you get locked into LearnPress its nearly impossible to leave it…with thousands of students enrolled once you choose learnpress you are LOCKED in. I fact, mine now says I have to update Membership Pro and I dont even use it…
Hi,
Sorry, what is your problem now, you can discuss with us on forum. and if you don’t use paid membership you can disable the plugin and don’t need to use it.
Thanks.
can we make security to downloads any pdf file or YouTube to downloads
Hi,
Sorry we don’t have the feature you want, you can refer to and use more plugins https://wordpress.org/plugins/content-copy-protection-disable-right-click/
Thanks.
Worst Support Ever. It is now like pulling teeth to get a simple question answered about the theme. You can’t even ask simple questions like, how do we change the image on the default page screen. So frustrating, we pay for this support and it is like pulling teeth to get any help.
Hi,
Sorry for the inconvenience. currently we don’t see where you asked this issue. on the tickets we have responded to you. If you want to change the image of the default page, you can go to Appearance => customizes => general => page & title => edit. and some pages like courses/ blog page you can go to Appearance => customizes => general => courses/ blog => edit. or if there are any other problems you can create a ticket on the forum, we are ready to support you.
Thanks.
That is not an option. There is no “page & title” under that tab.
Hi,
Sorry, please go to Appearance => customizes => general => styling => edit https://prnt.sc/lJ4zPGYF0ouZ
Thanks.
Hi, is it possible to make the tab “Materials” in the Thim Elementor Template “Single Course Layout Default” visible for all users in the theme? Currently this tab only seems to be visible for admins. Even with the addon “Display Conditions” of the Premium Addons for elementor it cannot be configured or customized. Seems very strange to me.
Hi,
Sorry, you can go to Appearance => customizes => courses => single courses => enable tab. and this tab only shows when the user has purchased and enrolled courses. please check again.
Thanks.
Hi, thanks, but i would like to use the Materials Tab also for all users. here i want to give the opportunity to download a course-overview PDF, Price lists, conditions of participation and seminar registration PDF. Is it possible? How? Thanks a lot!
Hi,
Sorry we don’t have this feature right now.
Thanks.
Hello, can we create 3 level search system.
Year Subject Delivery method
Once this 3 has been selected from dropdown menu the results will appear accordingly?
Hi,
Sorry we don’t have this feature right now.
Thanks.
Please add this feature because this is a common thing. first; year will be selected, then subject and finally delivery method. When hit submit, only relevant courses will appear.
Hi,
We don’t have that feature yet. We’ll look into it.
Thanks.
Thank you. Because we are trying to catch our competitors. They have such filter and very useful.
Hi,
We don’t have that feature now. You can contact the custom side to see if they can do it https://thimpress.com/wordpress-theme-customization-services/
Thanks.
i created an assignment and assigned it to a course but on front end the content of the assignment(instructions about the assignment) does not reflect on the front end for the users. Instead it is displaying the “what you will learn” list items. How can i resolve this
how can i also disable the “become an instructor” link on the user menu
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Hi, I have purchased Eduma. I know it has an LMS but I want to use it more as a theme. I will be running courses on another platform but want to use the theme to sell courses.
I want to use the nice layouts you have for displaying the courses and will use woocommerce to sell them. I wanted to know if I turn off the LMS plugins will I still be able to create the nice pages for displaying the course content, teachers etc or do I need the LMS to do that?
If I do need the LMS what plugins can I turn off that I won’t need as I won’t be using it to run and sell courses from the site.
I want my course purchase page to look like this – https://eduma.thimpress.com/demo-elegant/courses/how-to-teach-english-online-and-get-paid/
Actually, I think I may have figured it out. Setting up the courses to be offline.
The other issue I have is the link above to your demo did not seem to import when I imported the demo files. I know I can rebuild it using elementor but wonder if there is anyway I can get the json download of it so I can just import the template through elementor
Hi,
- sorry, you need to install LMS to sell courses. and maybe disable some plugins that you don’t need to use.
- you buy theme can import demo-elegant to use.
Thanks.
I have bought the theme. I purchased last year and just updated the support today and you can see that beside my user name. I have imported the demo content twice and in my Thim Elementor Templates the only templates I have have footer and header. There are no other templates in there.
I just did a clean install and imported the theme again and same thing only has header and footer templates. I will log a support ticket
I have logged a support ticket the issue is it turns off all the nicely formatted course page when you change to an offline course.
Hi,
So please follow the feedback on the forum, we will check for you.
Thanks.
I checked the feedback and although the instructions you sent me look like they will work you sent it for the wrong theme. Please see my ticket
I still don’t have a resolution to this now I am being told it cannot be done again. Surely you realise that people running offline courses also want the nice layout of the theme for consistency and they also have curriculum, overview, reviews and instructor so why you would remove those tabs just because it is an offline course makes zero sense.
So like I said in my review I may as well have not bought the theme and done it via ACF fields, which I am now going to have to do. I think you really need to consider fixing this issue if you are going to say the theme can be used for offline courses. In theory, yes it does, but it makes the course page of the theme look terrible.
Hi,
Sorry, as explained in the forum. online and offline courses have 2 completely different layouts. you can refer to our demo as well. if you want the layout of offline courses to be the same as online courses, this is not logical and it will be difficult to distinguish. so sorry we cannot edit as you wish.
Thanks.
I’m using ACF to recreate the whole thing and I am getting rid of Eduma. Complete waste of time and money!
If you have any morals you would refund me for the support I paid for less than a week ago.
Hi,
We have responded to you on the forum, please follow the feedback and let us know the layout you expect so we can give you a more specific solution.
Thanks.
Hello there awesome team
I am currently having a problim with connecting zoom. I install the plugin from the eduma plugins, i have created the app in the zoom but when i am trying to connect with the client id and client secret it gives me Invalid redirect: https://speakenglish.gr/live-setting/settings/ (4,700).
Thank you in advance!
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
good afternoon, have you made support for LearnDash? if not, when do you plan to do it?
Hi,
Sorry, our product is compatible with Learnpress, you can use Learnpress.
Thanks.
Hello, just purchased the theme yesterday. Good job on the design. I have a question, after I imported a Demo, and setup the site. I put a price on one of the courses, to test the checkout process. I am getting this message where the Buy Now or Add to Cart button is suppose to be:
“You couldn’t purchase this course because it hasn’t been assigned to any product yet!”
How do I enable people on my site to buy courses as a one off purchase, or have the option to get access to limited or unlimited content via a Membership? Right now I see the message below the pricing which states:
“Get unlimited access to all learning content and premium assets Membership Pro”
I am assuming the memberships are with PaidMembershipPro plugin?
Please get back to me ASAP with the answers to the above questions.
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Thanks, I created a ticket.
I can’t seem to find any documentation on how to create Packages, as shown in your demo, link here: https://eduma.thimpress.com/demo-online-learning/packages/
Can you help a brother out here with how I can do this? Thanks mate.
Hi,
You can refer to the article https://help.thimpress.com/hc/articles/2/5/19/how-to-import-eduma-landing-page
Thanks.
Thanks, but that was a waste of my time. There are no Package Pages in the Thim Library from Elementor that I can import. What am I missing here?
That video link is from 2 years ago, and you just added the new Package Pages to the new Demo… listen I am know you’re busy, we all are busy. It’s not that hard to either create a Package Page with samples of Packages, like in the demo… so we can try to figure out how it all works. But you have no documentation around it, and now you are sending me video links that are 2 years old, and you in the Thim Elementor there is no Package Page or Blocks to add… I am getting annoyed right now.
And you haven’t replied to the ticket I updated, where I provided a video screenshare of the issues I am having.
Hi,
You can use the Upsell Add-on for LearnPress plugin to create a package. Please refer to the article https://docs.thimpress.com/learnpress-upsell-add-on/add-new-package-in-upsell/
Thanks.
Thank you for providing some light into this issue. But curious as to why you wouldn’t just have these Package pages that are showing in the Demo, also be imported when we are importing the demo? I have also updated the ticket again with a video screenshare.
Hi,
Sorry, when importing demo you need to create then have Package page.
Thanks.
blog to another title?
Hi,
You can use loco translate to change the text.
Thanks.
I dont need language translate just need to change page title of blog page
Hi,
yes you can use loco translate to translate and change the title of the “blog” page
Thanks.
hello, when user register in the website they get a malfunctioned email with not working link that is missed up…. like the following ….
username: baraa
To set your password, visit the following address: ?action=rp&key=rH6FWK9YpGcDUv6yDdiK&login=baraa https://madrsa.net/wp-login.phphow can i fix the thing? thanks. Baraa
Hello, My client offers courses in all three delivery types: private, group classes, and online. How should I set up the courses for three types? Should I recreate each course for every delivery type?
Hi,
You can create 3 different courses https://docs.thimpress.com/learnpress/admin-guide/courses/ https://docs.thimpress.com/learnpress-live-course-add-on/
Thanks.
this error message keeps generating on my error log file “[14-Apr-2025 11:45:48 UTC] Class “LP_REST_Courses_Controller” not found” “[14-Apr-2025 11:45:51 UTC] LearnPress\ExternalPlugin\Elementor\LPElementorWidgetBase::register_controls: true”
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.