25 comments found.
Hello, before purchasing the theme, I have three questions.
1 – Is there a mega menu option? I haven’t seen any templates or sites with mega menus.
2 – Can I import only the folds and ready-made templates from several templates? Was it necessary to import the entire site template?
3 – Can I import all or the templates from the demo page of the voices theme, this one: https://preview.themeforest.net/item/elementra-100-elementor-wordpress-theme/full_screen_preview/57242915
On this page, there are interesting layouts that I would like to use and adapt.
Thank you
Hello!
Thank you for your interest in our theme!
1 – yes, there’s a custom mega menu feature in the theme (https://doc.themerex.net/elementra/#customizer_settings_menus);
2 – you can use the Partial Import option and import just pages you need;
3 – you will get access to all skins and their demo after purchase; if you mean the splash page itself (https://elementra.themerex.net/splash/), it’s not included, since it’s not the WordPress page.
Please hurry up to buy the theme for its discounted price!
Hi, I have not received the plugins folder as it is said in the documentation: https://doc.themerex.net/elementra/#installation_theme_installation
How to install ThemeREX Addons?
Thanks
Hello!
Thank you for contacting us!
You are to install the plugins via the Theme Panel -> Plugins
The ThemeREX Addons is to be prompted to install right after you activate the theme.
If there’s still no luck, please contact the support team, they are glad to help!
https://support.themerex.net/submit/
Before I buy the theme I’d like to know if it’s possible to sort portfolio items randomly, so that different ones are shown everything a user refreshes the page. Thanks!
Hello!
Thank you for your interest in our theme!
Yes, the random order is available for e.g. the Posts widget. You can add your portfolio via posts and order them randomly https://prnt.sc/8fEt3fMvHFq6
Hey! does this theme supports RTL?
Hello!
Thank you for your interest in our theme!
Our theme is built with Elementor, which fully supports RTL (Right-to-Left) layouts. You can easily enable RTL settings directly within Elementor.
Hello, the incorrect version is still being downloaded – it lists 1.0.2 in the zip file.
Hi sboyle, thanks for pointing that out – you’re absolutely right. The latest update didn’t include a version number change, so it’s still showing as 1.0.2.
That said, version 1.0.2 is up to date, and our developers have added 5 brand-new demos in this release!
If you already have version 1.0.2 installed and would like to see the 5 new demos in your Skins tab right away, simply deactivate and reactivate the ThemeREX Addons plugin — the new demos will appear automatically.
Great theme concept, thank you so much! Could you please new design for a publishing house? I have a publishing house where we print/translate books. Thank you.
Hello!
Thank you for your interest in our theme.
We’ve added the Publishing House to our list of future skins. At the moment, we’re focused on developing other themes, so unfortunately we can’t provide a specific timeframe for its release.
However, the theme is currently available at a discounted price, making it a great opportunity to invest in it now for future use.
the css for this theme breaks the credit card form on all plugins
Hello!
Thank you for contacting us here!
However, we need more details to check the issue and assist you with one. Please contact our Support Team (https://support.themerex.net/) to get help.
Cheers!
Do I have to buy Elementor separately from your theme?
Hello!
Thank you for your interest in our theme!
The theme’s built on the core Elementor, it’s available for no charge. The Elementor PRO is not included in the theme package and is not required for pages editing; however, the theme is compatible with the one.
Does this theme work with the Royal Elementor add-ons plugin? https://royal-elementor-addons.com/
Hello!
Thank you for your interest in our theme!
Please note that we cannot guarantee full compatibility, as the plugin has not been tested with this theme. However, the good news is that we have not received any reports of critical issues from our customers when using the plugin with the theme.
Thank you
Congrats on the featured item!
Thanks a lot!
The landing page is very beautiful. You can also provide the landing page along with the template after purchasing.
Hello,
Thank you for your interest in our theme!
We can send you the splash page after the theme purchased (please contact the Support team for that).
Please note, the Splash page is not a WordPress part, it’s separate DHTML page.
It is a good idea to use this for my blog website. Here is the url https://apricocia.com/ for my website please give me an idea thanks!
Hello,
Thank you for contacting us! The Elementra theme is a great choice—it includes a built-in skin with WooCommerce support if you need an online shop feature.
If you’re looking for additional customization options for your Elementra-based website, feel free to reach out to our team (https://support.themerex.net/customization/). We’d be happy to discuss the available features and solutions that best suit your needs.
Hello,
We are planning to purchase your theme and are particularly interested in the Agriculture demo. Could you please let us know when it will be released so we can review it and make a decision?
Thank you!
Best regards
Hello!
Thank you for your interest in our theme!
You can preview the Agriculture skin here: https://agriculture.elementra.themerex.net/
While it hasn’t been officially released yet, it will be available in April. Right now, you have the opportunity to purchase the theme at a discounted price and get early access as soon as the Agriculture skin is ready—just a short wait of one or two weeks!
Let us know if you have any questions. We’re happy to help!
Background doesn’t change on safari
Hello,
Thank you for contacting us here! However, we need more details to check the issue and assist you with one. Please contact our Support Team (https://support.themerex.net/) to get help.
Cheers!
Hi, when we uninstall the theme, the add-on brings up 3 CPT services, Team and Testimonials. I imagine you use them in other themes.
Since we can use these CPTs with Elementra, do you intend to create a skin that uses them? I looked in the options, but I also didn’t find anything that enables them with the theme.
having issue with DEMO import. This is kinda confusing with full vs partial! can I do a full import and still retain my old ‘pages” and content? Partial demo seems useless.
You can Export your WP data (posts, media, pages etc.) with e.g., a standard Import/Export tool, then Import the theme’s Full demo (this will provide you with our preview demo look of the site) and Import your data back into the site (so you can utilize your own posts, media etc) on the new site.
Thanks for the reply.
Q : 1) Are you going to upload new Demos in future? 2) Can I import multiple demo content? 3) Do I need Elementor Pro to get this working? is this plugin included?
Hi there! Thank you for your questions. 1) yes, we are working on the new skins and will add them to the theme once ready; 2) you can mix the demo pages, switching between skins; please check for more details with the Support team (https://support.themerex.net/) 3) the theme’s demo was built on the core version of the Elementor, so it’s not a must for its editing, the PRO version is not included in the theme package, but you can use yours.
This is Rads! All the best ThemeRex & team.
Thanks a lot!
Hi, Do you accept a refund requests?
Hi there! As the theme authors, we keep to the Envato refund policy (http://themeforest.net/page/customer_refund_policy) and can consider only the claims connected with the quality of the theme itself, its functionality and features.
hey friend, your demo website is not accessible in China.
Hello,
Thank you for your interest in our theme!
The demo website should be available for you now, please check it. If you still have any issues viewing it, you’ll need to provide us with your IP for further investigation. Thank you
Regards.
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