Sure, We’ll check it out and let you know.

Sure

why no one is solving the issue, please help i want to launch the website.

Hello.,

Can you Check your mail. We have added it as per your request.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

Can you please check your mail, thanks

Hello.,

Can you Check your mail.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

Hello??? it’s been a week now. please check the problem please

Have you checked our previous email?

Hello.,

I hope you have received a complete solution to your query from our support team. If you need any further assistance, please feel free to reach out.

We truly appreciate your valuable 5-star rating!

Thank you once again for your trust and support. If you need any further assistance, feel free to reach out.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

Hello.,

Kindly extract the downloaded zip file and try to upload theme-name.zip / demo.zip file from theme folder alone.

Kindly check it and let me know if you have any questions.

Thank you

I had tried, but still same issue. I had send you an email. Please check that

Check your mail.

Thank You

please check my reply

Thank You

Hello.,

Here you go : https://qodex.gitbook.io/shopify-docs/global-settings/header/currency-and-languages

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

Thank You

Thank You

Thank You

Sorry for the inconvenience. Already replied via mail.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

I have been trying to submit a refund request as they reply give from your part but the official Envato refund page is not working. Since I have not downloaded the second instance of the theme, I expect a prompt resolution. Kindly escalate this matter and provide a solution at the earliest.

Looking forward to your immediate assistance.

Hello.,

Refunds are not processed via comments, we suggest you open a ticket with us explaining your complete situation following the link below.

Yes, we saw that you have purchased twice, possibly due to some technical issues or another reason. No worries, we’ll assist you with the refund process.

Thank You

You replied to my email 2 days back. I have mailed you 2 times but no reply. there is no proper response from you. Please revert as I have already told you that I bought a theme for infinite scroll only which you have not provided on the search page. Please provide me with the solution.

Sorry for the inconvenience. We have replied via mail.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

why you people don’t reply to emails? no support from your side. I have been contacting you for the last 2 weeks. you are sending a standard reply. Is this after-sales support you people provide?

This is your standard reply to emails. this is to make customers fool.

“Sorry for the inconvenience. We have replied via mail.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com“

Please be professional. I am doubting on this marketplace what kind of developer they have onboard.

It is not always about refunds. I have put my energy, time, and money into such a waste author.

Please give good after-sales support.

Yes, but before that, kindly check the Envato Refund Terms and Policy.

Thank You

Hello.,

Yes, currency and language switchers are included in our theme.

Refer – https://prnt.sc/ErQxdFDkXT1l

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

So I dont need to install any additional app for this right

That’s Correct.

If you have any further queries, please feel free to contact us at – qodexweb@gmail.com

Thank You

sorry for the inconvenience.

We’ve been on leave for the past couple of days due to the festival. We’re back to work today and will review your issues and update you shortly.

Thank you for understanding

We have sent the mail, Kindly check and let us know.

Support mail – qodexweb@gmail.com

You replied to my email 2 days back. I have mailed you 2 times but no reply. there is no proper response from you. Please revert as I have already told you that I bought a theme for infinite scroll only which you have not provided on the search page. Please provide me with the solution.

Kindly contact us : qodexweb@gmail.com

Thank You

Thank You