Cheers, your updates have been received and are in our review queue. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Hi, One license for one active domain. more details here: https://themeforest.net/licenses/standard . Kind regards

Thanks! I have one more question. The speed of the website I checked on PageSpeed is extremely low. Below, I’m sharing the link to the speed check for one of your demos: https://pagespeed.web.dev/analysis/https-hubfolio13-themescamp-com-freelancer/6nzhid58pi?form_factor=mobile.

I want to know more about the speed of this. How will it work correctly if it has such a low speed?

Hello! For site speed, it’s related to many factors which including: - Server/Hosting performance. - Hotlinks/images size. - WP Plugins. - WP Themes (Already optimized as per standards). - Others. We suggest 3rd-party plugins to help with that like wp-rocket.  Kind regards

Cheers, your updates have been received and replied, please check your email. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards

any update on this?

Cheers, your updates have been received and are in our review queue. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Okay, the issue is still not resolved.

Cheers, your updates have been received and replied, please check your email. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Ticket #3817233 Can you help please?

Can you reply please it is urgent.

Cheers, your updates have been received and are in our review queue. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Awesome, thanks! Last question, can you import more than one demo at a time?

You are welcome, Yes, You can, but each demo is not recommended to have a unique style, color, and design for each. Regards

No problem, thanks!

You mentioned that tickets are usually reviewed within three days, but it has now been five days. I have only received a message stating that my query is in the queue and will be resolved soon. Could you please provide an update on the status of my issue?

Hello,

I have identified that the header flickering and sticky footer reveal issues are caused by the smooth scrolling setting. Disabling it resolves both problems, but I need smooth scrolling to work correctly without affecting these elements. Please provide a solution for this as soon as possible.

It has been six days since I opened ticket #3807339, while the average response time was mentioned as three days. I would appreciate your prompt attention to this matter.

Cheers, your updates have been received and working on it, please check your email. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards

Thanks a lot

Don’t worry, we’ll help you. Please open a support ticket at https://themescamp.ticksy.com/ kind Regards

Hi, Thank you for your question! If you’re transferring your site to another domain, you can use the same template without needing to buy another one. However, please note that the theme come with a license that allows use on only ONE ACTIVE DOMAIN at a time. If you’re no longer using the template on the old domain, you’re all set to use it on the new one. Kind regards

I did… And looking for a fix….please don’t waste your time asking for login information and other data …just give me a straight forward solution … Thanks

Grateful..the problem solved thanks

You are welcome

Nous souhaitons un remboursement des 2 thèmes

Hello, Please follow up via the respective support ticket which replied and needs a response from your side to help you. Thanks

Your message was received approximately 1.5 days ago, and additional access details were requested in the ticket. Kindly follow up at your earliest convenience. Kind regards

Do all themes support Persian?

Yes for “Digital agency” and “Modern agency” as shown in the demos. Kind regards

Thanks, kindly check that for side control: https://hubfolio6.themescamp.com/digital-studio/ Yes, If you mean like this: https://prnt.sc/L3flBVavG_jO Thanks

Hey so I meant how after you click each link there is a “hubfolio” loading page before it loads the page. I wanted to turn that feature off.

Yes, this option is available to turn it off (hide), use it in the home only, or use it in all (capture: https://prnt.sc/StoobRH5yNgg ). Kind regards

Hello! Currently, you can make some global changes to fonts and colors, but a complete global editing feature will be included in an update we’re releasing in the next few days. Stay tuned!

Thank you for your patience. We’ve provided a response with the requested details, so please check at your convenience.

Some customization was necessary, which our support team has taken care of. If you have any further questions or need additional assistance, feel free to reach out through the same ticket.

Best regards,

Don’t worry, we’ll help you. Please open a support ticket at https://themescamp.ticksy.com/ kind Regards