22 comments found.
After purchasing the theme and installing it on Shopify, I activated it to edit the theme normally. After a few days, while I was editing, a pop-up window asked me to enter the purchase code. I entered the code I purchased, but it displayed “Verification failed. Please try again.” What’s going on? I haven’t used this code in any other store either!
Hello fucheng2023,
It looks like something may have gone wrong on the customization page — it’s not supposed to behave that way.
To verify your purchase code, please follow the instructions provided here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/purchase-code-verify
For faster assistance, we recommend reaching out to our support team with detailed information about the issue, including relevant screenshots. Our team will be happy to help you as quickly as possible.
You can contact our support team at: hooktheme@gmail.com
Thank you!
The theme is great, but Just to let you know that the theme does not support RTL, the code isn’t done right; I am developer and i know what am saying.
Hello desbasharabdulah,
The theme fully supports RTL (Right-to-Left) layout. To enable RTL, please follow the steps outlined in our documentation: https://themihub.gitbook.io/ambaz-shopify-theme/theme-settings/general/how-to-enable-rtl-layoutIf you need any assistance with RTL setup, feel free to contact our support team by emailing us at hooktheem@gmail.com with your details. We’ll be more than happy to assist you.
Thank you!
i have problem in uploading zip file on shopify (missing layout/liquid) need urgent support
Hello christeencosmoshop,
Thank you for your purchase!
After downloading the file, please unzip it first. Inside, you’ll find the theme file ready for installation.
To install the theme, kindly follow the step-by-step instructions provided here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-install-ambaz-theme If you’d like to set up your store using one of the 40+ Ambaz demos, please refer to the guide below: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-set-up-your-store-as-a-ambaz-demoAdditionally, if you prefer, we’d be happy to install the theme and import a demo on your store—completely free of charge. Just reach out to our support team at hooktheme@gmail.com.
Thank you!
Hello,
I really like your theme and I would like to purchase it, but first I am interested in:
1. Is there an option to turn the store into a catalog and replace the ‘add to cart’ button with ‘request a quote’? Also, can I hide the price for some products?
2. Can I add metafields to the product page as a separate full-width section?3. Is it possible to create an Author Bio page?4. I already have a Shopify store with many collection pages, so I’m curious whether there is a template that supports collections.
I’m waiting for your response so I can start redesigning my store as soon as possible.
Thank you!
Hello DamjanaMili,
Thank you for your interest in our theme! I’m happy to answer your questions:
1. Currently, our theme does not include a built-in “Request a Quote” feature or the ability to hide prices for specific products by default. However, this can be achieved using Shopify metafields and some custom code. If needed, our team can help implement this functionality as an additional service (extra charges may apply).
2. Yes, you can definitely add metafields to the product page. You can create a full-width section and display metafield content there without any issues.
3. While we don’t have a dedicated built-in “Author Bio” page, our theme comes with a variety of flexible and customizable sections. You can easily create an Author Bio page using these built-in sections to match your desired layout and style.
4. Yes, our theme fully supports collection templates. You can create multiple unique templates and assign them to different collections as needed.
Please feel free to reach out if you need help with customization or have any other questions. You can reach our support team at hooktheme@gmail.com
Thank you!
Thank you, that sounds great. I will inform the website owner to purchase the theme as soon as possible.
Apologies for the additional questions, but I need clarification:
1. Is there an option to enable breadcrumbs on the Product page, Blog, and Single Blog page?
2. Can the Blog Author be displayed on the Single Blog page?
Hello DamjanaMili,
Thank you for your questions. Please find the answers below:
1. Yes, you can enable breadcrumbs on the Product page, Blog page, and Single Blog page.
2. Yes, it is also possible to display the blog author’s name on the Single Blog page.
Please feel free to reach out if you need help with customization or have any other questions. You can reach our support team at hooktheme@gmail.com
Thank you!
Does this theme have a cancel button and all auto-process???
Hello yogendras843,
Apologies for the delayed response! Our team was on an Eid vacation.
Could you please clarify which specific feature you’re referring to? We want to ensure we fully understand your requirements. If possible, kindly provide more details along with a screenshot and reach out to our support team. They will assist you with the best possible solution.
Thank you!
In india Shopify don’t provide cancel option from customer side. I want to know does theme have pre-build options
Hello yogendras843,
Could you please provide more details along with a screenshot and reach out to our support team? You can contact them at hooktheme@gmail.com.
Thank you!
Hi developer, initially sent email earlier today about an issue with not being able to remove my purchase token from a closed shopify account when you are able to reply? thanks
Hello Dburner88,
According to ThemeForest’s license policy, a single license can only be activated on one store. If you are migrating from an old store to a new one, you can follow our documentation to remove the purchase code from the old store and activate it on the new store: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/purchase-code-verifyAdditionally, our team has already responded to your email. Kindly reply to the email, and our team will assist you as soon as possible.
Thank you!
Perfect, problem has been fixed, great job and thanks
You are most welcome!
If you’re enjoying our theme, we would truly appreciate it if you could share the love by rating it 5 stars ⭐⭐⭐⭐⭐ and leaving a review on ThemeForest ( https://themeforest.net/downloads ). Your feedback means a lot to us and helps us continue improving!
Thanks again for being a valued customer!
Hi there, One the demo, when I select a different size/color, the image does not change. Is it possible to have a variable product image to change based on colors, etc.?
Hi Weavers_Art,
The issue you’re experiencing is likely because the product variant images haven’t been added in the Shopify admin. Our theme fully supports variant images, meaning that when variant images are assigned, they will update dynamically when selecting different options like size or color. Additionally, the media gallery will update accordingly.
You can check another demo where this feature is implemented correctly: Example Demo URL: https://ambaz-electronics.myshopify.com/products/copy-of-wireless-computer-mouse
Please let us know if you need any further assistance! You can reach our support team at hooktheme@gmail.com.
Thank you!
Hi,
I have used my key on a website that was not live and I deleted that website.
Now I try to use it but it’s saying that it cannot be used again.
What can I do? The license is not being used anywhere.
Hi theloridofjtn12,
According to ThemeForest’s license policy, a single license can only be activated in one store. If you are migrating from an old store to a new one, you can follow our documentation to remove the purchase code from the old store and activate it on the new store: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/purchase-code-verify.
Since you have already deleted your old store, don’t hesitate to get in touch with our support team with the details of your previous store. They will assist you in resolving this issue correctly.
Thank you!
I’m experiencing an issue where several blocks are not displaying on the published site.
I’ve attached a video showing the theme in edit mode, where all the sections are visible as they should be. You can compare this with the live version here: https://paneluxpvc.com/ to see the missing sections.
Could you please help me resolve this issue? Let me know if you need any additional details.
Hello paneluxpvc,
Thank you for reaching out.
We couldn’t fully understand the exact issue you’re facing. Additionally, the attached video is not visible in this comment section.
We recommend contacting our support team with detailed information about the issue, including screenshots or a video link. Our team will be happy to assist you as quickly as possible.
You can reach our support team at hooktheme@gmail.com.
Thank you!
Great Work, Ease with setup, fast performance, thanks Ambaz’s Team Dev
Thank you very much for sharing your experience!
If you need any assistance, don’t hesitate to contact our support team by emailing us at hooktheem@gmail.com with your details. We’ll be more than happy to help you.
Thank you!
Section type ‘banner-list’ does not refer to an existing section file
Section type ‘countdown-timer’ does not refer to an existing section file
Section type ‘tab-collage’ does not refer to an existing section file
Section type ‘testimonial’ does not refer to an existing section file
Section type ‘video-hero’ does not refer to an existing section file
Section type ‘lookbook-slider’ does not refer to an existing section file
Section type ‘gallery’ does not refer to an existing section file
Section type ‘featured-promotion’ does not refer to an existing section file
Hello anshumanatrey,
Thank you for reaching out to us!
After downloading the file, the first step is to unzip it. Once unzipped, you will find the installation file. To install the theme, please follow the step-by-step instructions provided here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-install-ambaz-theme
If you’d like to set up your store using any of the 40+ Ambaz demos, you can find detailed instructions here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-set-up-your-store-as-a-ambaz-demo
Additionally, we’d be happy to assist you by installing the theme and importing a demo into your store—completely free of charge.
If you have any questions or need further assistance, please don’t hesitate to let us know.
Thank you!
How to import demo with data ?
Hello lastnameakh,
Thank you for reaching out to us!
After downloading the file, the first step is to unzip it. Once unzipped, you will find the installation file. To install the theme, please follow the step-by-step instructions provided here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-install-ambaz-theme
If you’d like to set up your store using any of the 40+ Ambaz demos, you can find detailed instructions here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-set-up-your-store-as-a-ambaz-demo
Additionally, we’d be happy to assist you by installing the theme and importing a demo into your store—completely free of charge.
If you have any questions or need further assistance, please don’t hesitate to let us know.
Thank you!
Demo is not working.
Hello Asmiller,
Could you let us know which demo isn’t working? If possible, please provide the link.
To access the demo, you might need to use the password: 1.
Thank you!
can you selection so on product page can i have different sizes on same product page.
Hello kyisak47,
If you have any questions, feel free to reach out to our support team by emailing us at “hooktheem@gmail.com” with your details. Our support team will be happy to assist you. Alternatively, you can send a direct message here: https://help.risingtheme.com/
Thank you!
I have a question that if I buy this theme. Will I get All Layouts that is shown in the Demo. I think so there are upto 15 demos. Will I get All layouts for editing when I purchase Regular License. I want to use 2 or 3 layouts to check that which Layout is best for me.
Hello huz2005us,
Thank you for reaching out with your question!
Yes, according to Themeforest’s license policy, when you purchase a regular license for our theme, you will receive access to all the demos included in the package.
Additionally, our theme offers almost 40 unique demos, not just the 15 you mentioned. Once purchased, you can freely explore and use any demo from our demo list to find the layout that works best for your project.
If you need any assistance with installation or switching between demos, feel free to email our support team at hooktheem@gmail.com with license details. Our support team will assist you!
Best regards
Hello,
I recently purchased your theme and find it one of the best on ThemeForest. Could you please advise on the best way to seek support if I encounter any issues?
Best,
Hello dynamikmedia,
If you need any assistance, feel free to email our support team at hooktheem@gmail.com with some details, or reach out directly through our support page: https://help.risingtheme.com/
Thank you!
Hello plz what is password to see demos ?
Hello 7amdy55
To see a demo, you’ll need to enter the password: 1.
You can find the password on the designated password page under the main heading here: https://prnt.sc/13TaLyAxRyRk
Thank you!
Hello,
I’m getting following error when uploading to shopify “zip does not contain a valid theme: missing template “layout/theme.liquid”“
Hello ebookreviewer,
After downloading the file, unzip it to access the installation file. Follow the instructions here to install the theme: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-install-ambaz-theme
To add any demo from our Ambaz collection of 40+ demos, please refer to the setup guide here: https://themihub.gitbook.io/ambaz-shopify-theme/getting-started/how-to-set-up-your-store-as-a-ambaz-demo
If you’d like, we can install the theme and import a demo for you at no extra cost.
For further assistance, feel free to email our support team at hooktheem@gmail.com with some details, or reach out directly through our support page: https://help.risingtheme.com/
Thank you!
Thank you!
You are most welcome 
Hi, great theme, I want to buy this, but I have a question did you use bootstrap framework on this theme, also which bs version?
Hello noorealamdev,
We have not used any third-party frameworks in our theme. However, we have followed a Bootstrap-style coding structure.
To optimize speed, we have intentionally avoided using numerous external frameworks.
Our theme is highly flexible and easy to customize, allowing you to build your website with ease.
If you have any further questions, feel free to reach out to our support team by emailing us at “hooktheem@gmail.com” with your details. Our support team will be happy to assist you. Alternatively, you can send a direct message here: https://help.risingtheme.com/
Thank you!
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