A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I get support for XStore?

We’re here to help! Visit our support forum, explore documentation, or check video tutorials.

Visit Support Forum

View Online Documentation

View Video Tutorials

What should I do before submitting a support request?

• Make sure you use the latest version of the XStore theme, Core plugin, WordPress, and WooCommerce
• Check our docs and video tutorials
• Clear cache and CDN
• Disable third-party plugins and custom code
• Try switching to the Storefront theme
• Search the support forum first
• Still need help? Post a new topic with all the details, screenshots, and temporary admin access if possible